We love to hear from our members. And we love to be able to respond quickly to your questions, concerns and comments. We receive an incredible amount of email each day. To ensure we can answer as many of these as possible, we ask that you review the following list prior to sending in your message. Thank-you! - FlyCrew

Please refer to our Terms and Conditions for information regarding Submissions to FlyLady and Company, Inc.

Also, do not send us business or product suggestion ideas. We already have an incredible creative crew who does this within our company. To protect ourselves and you, we do not read nor respond to these types of emails. Please refer to our Terms and Conditions for more information. Thanks!

Please review this list before sending us an email! It helps us sort the emails out! Thanks!

• Question about FlyLady's System?
• Looking for Something on the Website?
• Question about the Zones?
• Question about the FLY Shop, our products, or your order?
• Send a testimonial to FlyLady
• Media Inquiry or Business Inquiry
• Website Suggestion
• Question for Leanne Ely, about Menu Mailer, or www.savingdinner.com?
• Question about Your Membership, not getting emails? Bouncing? Getting too many emails? (subscribe, going on vacation, returning from vacation, unsubscribe, etc.)

Please don't ask us "cleaning" questions. There are so many wonderful sites that tell you how to clean tile grout, how to remove stains from carpets and laundry, and how to wash blinds, etc. Just do a search for your cleaning question on www.google.com. Thanks so much! - FlyCrew

FlyLady's System Start with the FLYing Lessons: This section has the links to information about: How to Shine Your Sink, Why Shoes are Important, and Taking BabySteps Decluttering 15 minutes per day (Hot Spots, 27-Fling Boogies, and more) FlyLady's 11 Commandments How to sign up for ADDITIONAL FlyLady reminder emails Examples of FlyLady's morning and before bed routines The 15 Steps to Building a Control Journal FlyLady's Moving Tips (for when you are moving from one home to another) FlyLady's Crisis Cleaning (for the fast pickup when company is coming!) AND a copy of the original Welcome Letter Still have questions? Try the FLY FAQ's (Frequently Asked Questions). Here you will find information about FlyLady acronyms (DH, DS, LOL, etc) Definitions of FlyLady terms (Hot Spot, Zones, etc) and more.... Go to Top

Looking for Something on the Website? Try out our new Table of Contents. Go to Top

FlyLady's Zones If you are looking for information about the Zones, Kelly's Missions, and FlyLady's Detailed Cleaning Lists, please for the The FLY Zone. Go to Top

FLY Shop Merchandise Do you have a question about our merchandise, shipping, or your order? Send an email to the following (Please use the correct email and subject line - it helps us sort the emails and we can get an answer back to you faster!): Note from the FLY Shop: Include your name, address, phone number, what you ordered, and the date you ordered it with your email so we can track it down. - Thanks! Do not send us business or product suggestion ideas. We already have an incredible creative crew who does this within our company. To protect ourselves and you, we do not read nor respond to these types of emails. Please refer to our Terms and Conditions for more information. Thanks! Question about Merchandise: orders@flylady.net and put Merchandise Question in the subject line. Question about Shipping: orders@flylady.net and put Shipping in the subject line. Question about your Order: orders@flylady.net and put Order in the subject line. Note from the FLY Shop: We currently do not send a verification email in response to FAX Orders. All FAX and Mail Orders are processed and the products shipped on the next business day after receiving the order. Thanks! Go to Top

Send a Testimonial to FlyLady Send your testimonials to FlyLady@flylady.net. (Please do not use this link to send questions or requests to subscribe etc. Due to the volume of testimonials, they are are answered with an automatic message, and then read at a later time. We promise, all testimonials are read! Thanks!) Go to Top

Media Inquiries Send an email to MEDIA-Requests@flylady.net. Please put "Media Inquiry" in the subject line. Go to Top

WebSite Suggestions Send an email to FlyCrew@flylady.net. Keep in mind, we don't answer all emails (but we do read them) - FlyCrew Go to Top

Leanne Ely and Menu Mailer If you looking for information about Leanne Ely or her Menu Mailer program, please check out her website at www.savingdinner.com Go to Top

There are two ways to manage your FlyLady membership (remember our emails are sent via Yahoo Groups).

1. Automatic Method: Use this method first. It is the fastest way to modify your membership directly through Yahoo Groups. ALSO, when you use the automatic method, you must be sending the messages using the SAME email address that you are subscribed with.
   
   
2. Manual Method: This takes longer since we have to manually process each request individually. Please be polite when sending emails to our FLY Crew who are handling the subscription issues!

Join (Subscribe) to the FlyLady Emails	To automatically subscribe to FlyLadyMentors, send a blank message to: FlyLadyMentors-subscribe@yahoogroups.com.	If you have tried the automatic method and are still having problems, then send an email to: Having-Trouble-Joining@flylady.net and please put "Having Trouble Joining" in the subject line. Include the email address you want the FlyLady email messages to be sent to.
Missing Emails? Bouncing Problems?	Send a message describing the problem, and your email address that you are subscribed with to: email-problems@flylady.net	Please be patient, these are being looked at manually.
Go to "No Mail" for Vacation	To automatically put your email message delivery on hold for FlyLadyMentors, send a blank message to: FlyLadyMentors-nomail@yahoogroups.com	If you have tried the automatic method and are still having problems, then send an email to: Going-on-vacation@flylady.net and put "Going on Vacation" in the subject line. Include the email address you are subscribed with.
Go to "Digest Mode": This is a format that sends you one email per day with all of the previous day's emails in it. This keeps your inbox less full but you have to scroll through the messages in one email.	To automatically change your subscription to daily digest mode, send a blank message to: FlyLadyMentors-digest@yahoogroups.com	If you have tried the automatic method and are still having problems, then send an email to: digest-normal@flylady.net and put "Digest Mode" in the subject line. Include the email address you are subscribed with.
When you return from Vacation: Go To "Normal Mode": This will give you back the individual emails (use when changing from either "No Mail" or "Digest" mode).	To automatically change your subscription to individual emails, send a blank message to: FlyLadyMentors-normal@yahoogroups.com	If you have tried the automatic method and are still having problems, then send an email to: digest-normal@flylady.net and put "Normal Mode" in the subject line. Include the email address you are subscribed with.
Change your Email Address	The automatic way with Yahoo Groups is very cumbersome. The easiest way is to unsubscribe and resubscribe.	Address-change@flylady.net and put "address change" in the subject line. Also include the OLD email address and the NEW email address in the message.
Unsubscribe:	The fast automatic way: To unsubscribe from FlyLadyMentors, send a blank message to: FlyLadyMentors-unsubscribe@yahoogroups.com . This command will take 24 - 36 hours to be processed.	If you have tried the automatic method and are still having problems, then send an email to: Unsubscribe@flylady.net and put "unsubscribe" in the subject line. Please include ALL email addresses that you may have been subscribed with. Sometimes it is very difficult to find the individual address. Remember, it may take a couple of business days to process this request manually.

Go to Top

For all other questions, comments, and requests please send an email to contactus@flylady.net and put "Contact Us" in the subject line. (Note: Please do not use the "Contact Us" email address for questions about your email subscription or to unsubscribe.)